Terms of Service

Welcome to Ekaa Jewels

By accessing or using our website EKAA JEWELS, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.

General Information

Ekaa Jewels is a brand owned and operated by Prihit Jewels LLP based in Agra, Uttar Pradesh, India.
We are the retailers of 92.5 sterling silver jewelry, silver coins, and silver articles.

Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent/guardian.

Account & Registration

You may browse our website without registering, but certain services require account creation.
You may browse our website without registering, but certain services require account creation.
You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

Product Information & Pricing

We strive to display accurate product descriptions, images, and prices. However, minor variations may occur due to handcrafting or display settings.

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Orders & Payments

Orders placed through our website are subject to acceptance and availability.

We offer various payment options, including online payments and Cash on Delivery (COD).

In case of payment failure or fraud suspicion, we reserve the right to refuse or cancel the order.

Shipping & Delivery

Our Shipping Policy governs the terms related to shipping, delivery timelines, and tracking. Please review it here .

Returns & Refunds

Our Return & Refund Policy explains how returns, refunds, and exchanges are handled. Please review it here .

Intellectual Property

All content on this website—including logos, product images, text, graphics, and design—is the Intellectual Property of Ekaa Jewels / Prihit Jewels LLP.
You may not use, reproduce, distribute, or modify any content without prior written consent.

User Conduct

Violate any applicable law or regulation.
Post or transmit false, misleading, defamatory, obscene, or harmful content.
Disrupt the operation of the website or servers.
Engage in fraudulent activities.

Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your data.

Limitation of Liability

To the maximum extent permitted by law, Ekaa Jewels is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the website or purchase of our products.

Third-Party Links

Our website may include links to third-party sites for payment, logistics, or marketing purposes. We are not responsible for the content or policies of these third-party sites.

Indemnification

You agree to indemnify and hold harmless Ekaa Jewels / Prihit Jewels LLP, its owners, partners, employees, and agents from any claims, damages, or losses arising from your breach of these terms.

Governing Law & Jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Agra, Uttar Pradesh .

Amendments

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. It is your responsibility to review these terms periodically.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.

For any queries, contact us at:

📧 care@ekaajewels.com

💬 WhatsApp: Chat with us